Legal notice

Welcome to our website. By accessing or using our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General Information

This website is operated by [Your Store Name]. Throughout the site, the terms “we”, “us”, and “our” refer to our brand and services.

By visiting our website and/or purchasing something from us, you agree to these Terms of Service.

We reserve the right to update or modify these terms at any time without prior notice.

2. Personalized Products

Our products are custom-made based on the photos, text, and personalization details provided by customers.

By placing an order, you confirm that:

  • You own or have permission to use any uploaded images or content

  • Your submitted content does not infringe on copyrights, trademarks, or third-party rights

  • Your uploaded content does not contain illegal, offensive, or inappropriate material

We reserve the right to refuse any order that violates these conditions.

3. Product Representation

We strive to display product colors, designs, and details as accurately as possible.

However, due to:

  • screen differences

  • lighting conditions

  • handmade/customized production

minor variations may occur between previews and final products.

These variations are considered normal and not defects.

4. Order Processing

Customized orders typically enter production shortly after purchase.

Because products are personalized:

  • orders cannot usually be modified or canceled once production begins

  • customers are responsible for reviewing all customization details before checkout

5. Pricing & Payments

All prices are listed in the selected store currency.

We reserve the right to:

  • change product pricing at any time

  • limit quantities

  • refuse suspicious or fraudulent orders

Payments are processed securely through trusted payment providers.

6. Shipping & Delivery

Shipping times are estimates and may vary due to:

  • customs processing

  • carrier delays

  • weather conditions

  • holiday demand

We are not responsible for delays caused by third-party shipping providers.

Please refer to our Shipping Policy for more details.

7. Returns & Refunds

Due to the personalized nature of our products, customized items are generally non-refundable unless:

  • the item arrives damaged

  • the wrong product was received

  • there is a verified production defect

Customers must contact us within 7 days of delivery for assistance.

8. Intellectual Property

All website content, including:

  • logos

  • product images

  • graphics

  • text

  • branding elements

is the property of [Your Store Name] and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

We are not liable for:

  • indirect damages

  • incidental losses

  • delays outside our control

  • customer-provided customization errors

Our maximum liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

We respect customer privacy and handle personal information in accordance with applicable laws.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

support@yourstore.com

Thank you for choosing us to create your personalized brick memories.